Shipping and Service Policy

Last updated: October 2026

We process orders through our fulfillment partners, including CJdropshipping. Products may be shipped from different warehouses and locations depending on stock availability and the destination country.

Order Processing

Orders are normally processed within [1–5 business days] after payment is confirmed. Processing times may be longer during sales, holidays, or periods of high demand.

Shipping Costs

Free shipping is available only for products and destinations where free shipping is shown at checkout or clearly stated on the product page.

Shipping availability, delivery methods, and estimated times may vary by product, warehouse, destination, and shipping carrier. Additional charges may apply for certain remote locations, oversized items, taxes, customs duties, or other local fees.

Estimated Delivery Times

Estimated delivery times are:

  • Standard shipping: 2-4 business days
  • Express shipping: 1–3 business days

Delivery estimates are not guaranteed and may be affected by customs clearance, weather, carrier delays, incorrect addresses, or other circumstances outside our control.

Tracking

When tracking is available, we will send tracking information to the email address provided with the order. Tracking updates may take several days to appear after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless explicitly stated otherwise, these charges are the customer’s responsibility.

We are not responsible for delays caused by customs or for packages held, refused, or returned because required fees were not paid.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Delayed Packages

If your package appears delayed or lost, contact us at support@usaproducts.store with your order number. We will work with the shipping carrier or fulfillment partner to investigate.

We are not responsible for packages marked as delivered to the address provided at checkout, although we will assist with reasonable delivery inquiries.

Service Availability

We aim to keep product information, prices, stock status, and delivery estimates accurate. However, product availability may change without notice because products are fulfilled by third-party suppliers.

If an ordered product becomes unavailable, we may offer a suitable alternative, provide an updated delivery estimate, or issue a refund.

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